“Integrity goes to great lengths to proactively ensure our systems are up and running, and are constantly monitoring our systems and consulting with us so we have the greatest protections available for our network.”
Herzig Engineering is considered one of the national and international industry leaders in electrical safety. Herzig provides a complete spectrum of professional services and is the electrical engineering partner for numerous Fortune 500 companies around the world. Herzig Engineering services and supports tier one automotive suppliers, metal and plastic container manufacturers, food ingredient manufacturers, chemical processing plants, agricultural seed manufacturers, healthcare facilities, and power generation plants, etc.
Herzig Engineering relies on Integrity IT Solutions to provide consistent, uninterrupted technology support so that Herzig can provide optimal service to their clients. Integrity IT Solutions has been a strategic partner with Herzig Engineering since 2009. Over the last several years, Integrity has worked to build Herzig an effective IT network with the goal of reducing their annual costs while ensuring maximum up-time and security.
As Herzig Engineering has grown, Integrity IT Solutions has grown with us,” says Stephen Herzig. “Integrity continues to do a great job for us. When they say they are going to do something, they do it. Nothing stumps them. They treat our associates with dignity and never make any one feel inadequate or beneath them.”
Although no company can guarantee 100% functionality, “Integrity goes to great lengths to proactively ensure our systems are up and running, and [they] are constantly monitoring our systems and consulting with us so we have the greatest protections available for our network.”
On one particular occasion, a Herzig associate called in at 6:30 AM with an IT issue and was not immediately able to talk to an Integrity technician, which caused some concern. This happened only once, as Integrity flexed their technician hours and accommodated Herzig by adjusting their work hours so the technicians are more responsive. This kind of response comes only when a true partnership has been established.